Designed for case management activities

Ability to create new case types - to accommodate local needs

User friendly graphical interface

Complete client and case database including tracking of client demographics, multiple addresses, phone number, interested persons, insurance related information, doctors and clinics, case status information, mental and physical information, etc.

Task reminder system

Case management client index -- provides complete case coverage

Provider and placement tracking

Powerful word processing capabilities for case documentation

"Alerts" feature for indicating warning issue on clients

Time reporting -- both direct and indirect time

Ability to track contacts and time for clients of other case managers

Contact notification system

Powerful standard reports

Extensive security system

Integration into Microsoft® Word and Corel® WordPerfect

Client/Case Database - CCM stores all important client and case information. This database includes such information as client and family demographics, as well as tracking guardians, health plans, medical assistance, diagnoses information, etc.

Contact Log - The contact log allows workers to generate an unlimited number of contact entries. Case managers utilize an easy to use full-featured word processor to type their contacts. These contacts are stored by date and can be accessed or printed for any date range.

Time Reporting - Social workers can record time-related information. For Minnesota clients, the required CSIS fields are available. However, CCM can be customized to meet any time reporting system. Our clients say our time reporting features make it easier to do time reporting and therefore improves the accuracy and timeliness of the information. Counties have also discovered that their reimbursement for certain cases (such as waivered cases) increased substantially. CCM has the capability to record 100% of case managers’ time - both direct and indirect.

Task Reminder System - This feature is designed to assist workers in the scheduling of their day to day activities. Appointments, meetings, tasks, etc. can be entered; users can then generate reports by any date range. This feature also serves as a case activity history.

Basic Provider and Placement Information - This feature tracks the treatment, provider, and placement information which clients receive. Provider contacts' names and phone numbers are also particularly useful and available with quick access.

Document Management System - In order to make client correspondence easy and more efficient, many fields in CCM are available for mail merge into Microsoft Word™ and Corel WordPerfect™ word processing. Forms can be setup with CCM field names imbedded in your organization’s forms. Documents are also linked to each specific case. This provides document organization and save users time.